To affected customers in Chicago: We are in the process of retiring Chicago Server XEN11 as it has been in production since the last several years and now reached its production end of life. To transition into longer term uninterrupted hosting we are offering clients to arrange moving your data to our brand new server in our new ... Lees verder »
 We will be performing emergency maintenance on the NODE XEN10 (Softlayer Washington DC) to address hard drive bad sector issues that's causing CPU spikes, we will be performing disk tests and replace drive when necessary. We will put the down the machine in about 4 hours from now (or 7:30 NZDST 14 January 2013), please allow 1-2 hours ... Lees verder »
Date: 01-10-2013 Start time: 21:18 Services Affected: SJC01 - Public Network Device: fcr01a.sjc01 Location: sjc01 Duration: Emerging Issue Description: Beginning at 11-Jan-2013 03:18 UTC, we have detected a high CPU condition on the front-end customer router fcr01.sjc01. While it is continuing to ... Lees verder »
 San Jose Server in Softlayer is currently having network which is causing network downtime on affected servers. We are monitoring the situation and will update you as soon as we have news. We've got the following information from SoftLayer concerning this issue: "At approximately 22-Dec-2012 07:49 UTC the Network Operations Center was ... Lees verder »