| Date: | 01-10-2013 |
| Start time: | 21:18 |
| Services Affected: | SJC01 - Public Network |
| Device: | fcr01a.sjc01 |
| Location: | sjc01 |
| Duration: | Emerging Issue |
| Description: | Beginning at 11-Jan-2013 03:18 UTC, we have detected a high CPU condition on the front-end customer router fcr01.sjc01. While it is continuing to forward customer traffic normally, some servers behind this router with short or expiring ARP caches may intermittently be experiencing troubles with Internet accessibility. Network engineers are investigating to determine how to correct the condition while minimizing risk of further customer impact, however additional disruptions may occur as work is performed to stabilize the network. |
Friday, January 11, 2013
