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To affected customers in Chicago:
We are in the process of retiring Chicago Server XEN11 as it has been in production since the last several years and now reached its production end of life. To transition into longer term uninterrupted hosting we are offering clients to arrange moving your data to our brand new server in our new colocation facility in Chicago (Please note that existing server is in SingleHop, this means a new IP will be issued) when the new machine becomes production ready our ETA is for this is around February 1, 2013, so this means by this date we will be issuing you a new VPS details and you have until end of February to complete your data migration to new VPS we wil issue.
Or if you want to be re-located into other location other than Chicago; Florida, LA, Phoenix are also available should you choose just contact us.
Moving to our own colocation facility in Chicago allows us for future growth and flexibility by using our own hardware and IP space. Thank you very much for your understanding and cooperation, if you have questions please feel free to contact us by opening accounts ticket.
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Sincerely,
QuickWeb Hosting Team
Admin Note: An email announcement was sent to afffected customer via email.
Saturday, January 26, 2013