Dear Clients in Phoenix, We would like to inform you that we will be having power maintenance in our Phoenix Datacentre on 8PM February 28th NZDST. The maintenance involves upgrading of power circuit capacity and installation of brand new PDU on all of our cabinets hence all servers need to be powered down replug on new PDU's power outlet then ... Read More »
 To affected customers in Chicago: We are in the process of retiring Chicago Server XEN11 as it has been in production since the last several years and now reached its production end of life. To transition into longer term uninterrupted hosting we are offering clients to arrange moving your data to our brand new server in our new ... Read More »
 We will be performing emergency maintenance on the NODE XEN10 (Softlayer Washington DC) to address hard drive bad sector issues that's causing CPU spikes, we will be performing disk tests and replace drive when necessary. We will put the down the machine in about 4 hours from now (or 7:30 NZDST 14 January 2013), please allow 1-2 hours ... Read More »
Date: 01-10-2013 Start time: 21:18 Services Affected: SJC01 - Public Network Device: fcr01a.sjc01 Location: sjc01 Duration: Emerging Issue Description: Beginning at 11-Jan-2013 03:18 UTC, we have detected a high CPU condition on the front-end customer router fcr01.sjc01. While it is continuing to ... Read More »
