 We will be performing Emergency Reboot of the UK [London Node 2] as we have detected a bug in the network card driver that is causing network performance issue with Virtual Servers in this machine. The reboot will be in the next 45 minutes [of you receiving this email notice] and may cause service interruption of up to 30 minutes or less. ... Read More »
Dear Affected Customer, We are investigating a fault in the server that caused a system downtime for VPS Servers in PHOENIX NODE 3, We apologize for the inconvenience our team is currently looking to address the issue as soon as possible. If you have questions please open a ticket. Sincerely, QuickWeb Hosting Team Update: It is currently ... Read More »
As you know in order to ensure reliability of supply of power we test our generator once a month. This test takes place between 7:30 and 8:00 a.m. on the fourth Wednesday of the month. It consists of turning the mains off and checking that everything works – from the generator through to the UPSs. The next test will be this Wednesday ... Read More »
 Dear affected clients, We are currently performing full surface test on one of the disk in XEN2 Node that is constantly causing RAID issue since last week, we hope to correct the bad sectors it has so it can be resync with it’s mirror disk so we can replace it. We estimate this disk surface test will be finished within 2-3 ... Read More »
