XEN 5 - Emergency Server Maintenance (Germany)

  We would like to advice you of hardware fault (hard drive) on the host machine XEN5 in Germany which results in degraded RAID array, we will perform emergency maintenance to address the issue including rebooting of host machine. Please allow up to 1 hour service interruption, we hope you are doing due diligent in backing up your own data, ... إقرأ المزيد »

5th Jun 2012
Phoenix Node 3 - Issue (Resolved)

Dear Valued Customer, We would like to update you about the status of Phoenix Node 3, first we want to apologize about the delay as this happened several hours past mid-night and we happen to have one level 2 staff on duty then, this has been escalated to senior admin and being worked upon at the moment a long with staff on site. The current ... إقرأ المزيد »

19th May 2012
Server Maintenance Notice: PNAP-NODE1 (Phoenix Node1)

Please be informed that we would be performing maintenance of the server PNAP-NODE1 about 8 hours from now (about 3 May 11 pm MST), the maintenance we will be performing will be to replace one failed drive in the RAID array and apply kernel patches at the same time. Please allow from 30-60 minutes service interruptions, we suggest everyone to ... إقرأ المزيد »

4th May 2012
Explorer Node Retirement (Seattle)

We would like to inform you that the machine Explorer in Softlayer Seattle already reached their end of life (we typically operate machines with two to three year life cycle) and is scheduled for decommissioning and moving all clients VPS one by one starting 21 April 2012 onwards. NEW IP ADDRESSYou will be issued a new IP address however after ... إقرأ المزيد »

19th Apr 2012