Explorer Node Retirement (Seattle)

We would like to inform you that the machine Explorer in Softlayer Seattle already reached their end of life (we typically operate machines with two to three year life cycle) and is scheduled for decommissioning and moving all clients VPS one by one starting 21 April 2012 onwards. NEW IP ADDRESSYou will be issued a new IP address however after ... Read More »

19th Apr 2012
Los Angeles - XEN12 Node Migration

We would like to inform all cutomers on XEN12 that we have detected hardware fault on the host machine (XEN12) and this is causing random server reboots over the last several days, we have provisioned a brand new server as replacement and we would like to migrate everyone one by one starting within the next 24 hours or even sooner, we request ... Read More »

24th Mar 2012
Spitfire UK Node Issue

Dear Clients, As per email to affected customers earlier today, we encountered power failure at the facility which caused improper shutdown of the servers and spitfire seems to be hit badly as its RAID file system is still in the process of rebuilding, we had encountered massive CPU spikes what caused another two machine reboots when  we are ... Read More »

10th Mar 2012
Important: Germany "Panther" Node Maintenance Notice

Dear Clients, We would like to inform you that the node: Panther (Germany)  has been detected with one hard drive failure therefore the RAID array was in degraded state, we are working with onsite technician in Germany for immediate maintenance to replace the failed drive as soon as possible, this drive issue caused significant CPU spikes ... Read More »

28th Feb 2012