Dear affected Client,We have received notice from our data centre (Softlayer Seattle) about the scheduled physical server relocation to a new racks within the data centre as follows:===================The maintenance will begin at 2:01AM PDT on Thursday, 10/31 and is expected to last up to 2 hours. ===================The whole two hours is to ... Continuare »
Dear Customer, Our upstream will be performing urgent network maintenance that will affect several nodes on Germany (mainly OpenVZ) in the next 4 hours (22 August 12:00 CEST), the network maintenance will be up to 30 minutes of interruptions. Â We also expect to have IPv6 support which we requested to be performed in this maintenance, we ... Continuare »
Dear Customer, A hard drive fault was discovered in NZ XEN2 Node (Christchurch), our engineer will be performing emergency maintenance and hard drive check at around 10AM NZST 15 August 2013. The downtime maybe 2-3 hours to ensure all hard drives in the RAID array are scanned and free of any errors. We may also be replacing any faulty disk, we ... Continuare »
Dear Affected Customers, There was a power circuit outage in our Datacentre in Germany (Equinix) which affected several racks including DE NODE 1 at around 530AM NZDT, while the power has been restored by onsite staff unfortunately this sudden power loss has caused file system corruption in DE NODE1's RAID array. Â We are currently working ... Continuare »
