cPanel Hosting clients:
It's easy, if you qualify for a refund simply log a sales or support ticket so we can process your refund as quick as possible. Only shared hosting qualify for moneyback refund policy, we do give refund to any other services including VPS and dedicated severs once provisioned due to overhead cost.  see our TOS about refund http://quickweb.co.nz/terms-of-service.html
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VPS / DEDICATED SERVER NO REFUND POLICY
All VPS and Dedicated Server orders are final and we do not give any refund due to overhead in maitaining these services we encourage you to contact us and ask as many questions as you like before placing order to find out if VPS or Dedicated Server is the right solution for you. Â Please see our terms of service for more details.