Dear affected clients,

We are currently performing full surface test on one of the disk in XEN2 Node that is constantly causing RAID issue since last week, we hope to correct the bad sectors it has so it can be resync with it’s mirror disk so we can replace it.

We estimate this disk surface test will be finished within 2-3 hours.

We apologise for the inconvenience this is causing you, we are working hard to finally resolve the issue, but in any case you want to be moved to another machine in Auckland just open a ticket and we will work on it, however this requires replacement of your IP address.

Sincerely,

QuickWeb Hosting Team


Update:
We have successfully repaired the faulty hard drive and now currently rebuilding, we are expecting this to complete tonight, once completed we will finally replaced the said drive with brand new one.

 



Mandag, Oktober 15, 2012

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