We would like to inform everyone that we have suffered RAID file system corruption on Messenger node about 3 hours ago when suddenly it went down, we are currently doing final effort in an attempt to recover data, however all indications so far seems total data loss.
If you want to start fresh we can create a new VPS for you in Phoenix or Los Angeles and you restore your data from your own backups, we are unlikely to continue with the ill-fated servers from Softlayer as we have encountered series of bad incidents involving their machines which are based on experience prone to hardware faults especially the hard drives where we have experience high failure rates compared to all other data centres we are operating.
We will offer free month of service to all those affected customers including refund of your remaining unused days or months of you paid annually in avanced if opted. We can feel for your losses and no one from us ever wanted this to happen but we do believe you have done due diligence in always backing-up your data.
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Sincerely,
QuickWeb Hosting Team
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Tirsdag, Januar 17, 2012
