Dear Valued Clients,

We would like to inform you that the machine Solar and Columbia in LA already reached their end of life (we typically operate machines with two to three year life cycle) and is scheduled for decommissioning on 15 December 2011.

Our team are currently burning the brand new fully loaded Dell PowerEdge machines in our new Los Angeles secured cabinets, equipped with Dual Intel Xeon 5620 Processors, huge ECC RAM and minimum of 8 x 7200 RPM hard drives in RAID10 to give you better I/O performance out of the box.

VPS MIGRATION SCHEDULE

We can start migrating VPS within first week of December however we can move you to our new machines starting next week if you like just open a ticket if you want to be migrated by our technicians earlier or you want to move your own files to the new VPS so you can have your domain propagation timing if you are operating domain name.

NEW IP ADDRESS

We regret to inform you that you will be issued new IP address along with this migration as we are required by ARIN to return rented IPs to the upstream and start using our own IP space allocation, IPv6 will also be supported starting next month.

BACKUP OF YOU DATA

We encourage you to backup your own data before the migration to ensure your data and configuration will be saved just in case migration failed for whatever reason, we have over 99.5% successful migration in the past however isolated failure can also occur so you must backup your files at all times.

BENEFIT TO YOU AND COMPENSATION
Below are some of the benefits you will gain from this migration project (some by request only)

-Faster or better server performance
-Better network connectivity
-We will give you FREE VPS TimeMachine backup slot worth $25/yr so you can backup your data before migration
-We will double your bandwidth free of charge!
-We will start supporting IPv6!


If you have questions please contact us to arrange your migration choice, if we never heard from you before December 5, 2011 you will be automatically migrated and we will send you your new IP details.

 

Sincerely,

QuickWeb Hosting Team

 

Update: 25 November 2011

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We are pleased to announce that our new node in Los Angeles is production ready and if you like your VPS to be migrated by us starting today just open a helpdesk ticket and we will take it from there. We have two ways to migrate your VPS but either way ensure you have back-ups of your data somewhere else to avoid any chance of data losses.

1. Open a ticket and request us to migrate your VPS to new machine, we will move your data and configuration for you.

2. Open a ticket and request to create a fresh VPS in new machine and you will take care of migrating your own data so you can have domain propagation timing, just let us know once you are done so we can remove the old VPS.

Note that you will be issued new QuickWeb owned IP as explained on previous email, all customers who did not made any migration arrangement will be automatically migrated to new nodes on December 5, 2011 onwards and your IP details will be emailed to you, we will perform migration option 1 for those clients.

If you have questions please feel free to contact us by opening ticket, Thank you very much and we appreciate your cooperation and understanding.


Sincerely,

QuickWeb Hosting Team



יום שני, נובמבר 21, 2011

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